Get Help

Independent living help for young people 16 to 21 in Winnipeg

Youth 16–21 in Winnipeg. Call us or start the form — no judgment.

(431) 444-2114Tap to call · Mon–Fri, 9:00 AM – 5:00 PM · urgent calls answered any time

Tell us about yourself

This is not a formal application — just a way for us to learn a little about you so we can reach out. You can share as much or as little as you're comfortable with.

Only the questions marked with a star (*) are ones we need. Everything else is optional — skip anything you'd rather not answer.

Who you are

What should we call you?

Your first name is enough.

How old are you?

We support young people aged 16 to 21.

How we can reach you

How would you like us to reach you?

Then fill in just the phone number or email below — whichever one you picked.

Phone number (optional)

Email (optional)

A bit more about you (all optional)

Gender identity (optional)

What community are you from? (optional)

A community, band, reserve, town or city — whatever home means to you.

Your situation

Are you involved with CFS (Child and Family Services)? (optional)

Tell us a bit about your situation

Where you're staying now, what kind of help you're looking for, and anything else you want us to know. As much or as little as you like.

I understand that my information will be shared with New Steps ILP staff to help connect me with support. My information is confidential and won't be shared outside the program without my permission.

This form is not monitored 24/7. If you need immediate help, please call the crisis lines listed below.

Important

This website is not a crisis service

Form submissions, emails, and messages are reviewed during regular business hours only — so they are not the way to reach us fast. If you are in immediate danger or experiencing a crisis, call instead.

If you are in immediate danger

Call 911

To reach New Steps directly

(431) 444-2114

Monday – Friday, 9:00 AM – 5:00 PM · urgent calls answered any time

Crisis & Support Lines (24/7)

Manitoba Suicide Prevention & Support Line

1-877-435-7170

24/7, free, confidential

Klinic Crisis Line

204-786-8686

24/7, free, confidential

Kids Help Phone

1-800-668-6868

24/7, for youth — text CONNECT to 686868

First Nations & Inuit Hope for Wellness

1-855-242-3310

24/7, counselling in English, French, Cree, Ojibway, Inuktitut

Walk-In Crisis Support (Winnipeg)

Klinic Community Health

870 Portage Ave

Call ahead: 204-784-4090

Crisis Stabilization Unit

817 Bannatyne Ave

24/7

HSC Emergency

820 Sherbrook St

24/7

You matter. Help is available right now. These services are free, confidential, and available around the clock. You do not need to be in a “bad enough” situation to reach out — if you're struggling, that's reason enough.

3 Simple Steps

How to get started

Reach Out

Call (431) 444-2114 — Monday to Friday, 9:00 AM – 5:00 PM, with urgent calls answered any time. You can also fill out the intake form above, ask a worker to contact us on your behalf, or walk in during business hours.

We Talk

We'll have a no-pressure conversation about your situation, what you need, and whether New Steps is the right fit.

Move In

If there's a spot and it's a good match, we'll help you get settled in. Your journey starts here.

Quick eligibility check

You may be eligible for New Steps if you can say yes to most of these:

I'm between 16 and 21 years old

I identify as First Nations, Métis, or Inuit — status or non-status (welcomed but not required)

I'm in or aging out of CFS care, or without stable housing

I live in or can relocate to Winnipeg

I'm open to working toward personal goals

Even if you're not sure, reach out. We'll help you figure it out.

Fill Out the Intake Form

Full Eligibility Details

Common questions

How do I get help from New Steps?

Call 431-444-2114 or use the form on this page. We talk it through and book a tour when it fits.

Is this same-day or emergency housing?

No. This website is not a crisis service. If you need somewhere tonight, use the crisis lines on this page first.

How long does a placement take?

About a week at the fastest, and only when there is a vacancy.

Looking for family reunification support? Our Back Together program helps families separated by CFS reunify safely. Referrals come through CFS agencies — or contact us and we'll help connect you.