Contact
Contact New Steps Independent Living Program in Winnipeg
Whether you're a young person looking for help, a professional making a referral, or a community member who wants to get involved — we're here.
How to reach us
Call 431-444-2114. Monday to Friday, 9:00 AM – 5:00 PM, with urgent calls answered any time. These are office hours, not a crisis line. Email admin@newstepsilp.com. 431 Thames Avenue is the office and Learning Centre. A referral is a caseworker conversation and a tour — about a week at the fastest, and only when there is a vacancy.
Office Hours
Monday – Friday, 9:00 AM – 5:00 PM
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Common questions
How do I call New Steps?
Call 431-444-2114. Monday to Friday, 9:00 AM – 5:00 PM, with urgent calls answered any time.
What are the office hours?
Monday – Friday, 9:00 AM – 5:00 PM. Urgent calls are answered any time. These are office hours, not a crisis line.
How do I email New Steps?
Email admin@newstepsilp.com. Replies come during office hours — please call if it's urgent.
Can I visit 431 Thames Avenue?
431 Thames Avenue, Winnipeg, MB R2L 0V4 is the office and Learning Centre. It is not a residence.
Do you take same-day placements?
No. This website is not a crisis service. A referral is a caseworker conversation and a tour, about a week at the fastest, and only when there is a vacancy.